CREATING DIALOGUE TO SOLVE
COMPLEX PROBLEMS DECISIVELY
IN-PERSON or LIVE ONLINE
Effective communication is essential at every level in today’s business environment. The amount of information that employees must respond to each day is practically overwhelming and has subsequently become a major obstacle to success and productivity. To be heard above the din, we must communicate in a variety of impromptu situations with clarity and power. The individuals who possess these skills will have a significant competitive advantage in the marketplace.
Speaking on the Spot® is a practical workshop that is based on Aristotle’s Rhetoric – clarity, candor, and credibility. This course covers everything from structuring ideas, to making a point and proving it, to responding to difficult situations persuasively.
Delivery: IN-PERSON and LIVE ONLINE
Course Length: One-Day
Capacity: Up to 20 participant
PERSUASION SKILLS
To shape mutually beneficial transactions between individuals and organizations requires a complex set of skills. More specifically, today’s leaders must be adept at influencing others to join them in their vision. This is not an easy task, and yet, it is an essential skill for those who wish to truly make a positive impact on the organizations they serve.
Collaborating on the Spot is designed to enhance each participant’s ability to facilitate meaningful conversations that solve problems and get results.
Collaborating on the Spot is a must for anyone who wants to be a catalyst for establishing productive and cooperative alliances with internal and external partners.
Delivery: IN-PERSON and LIVE ONLINE
Course Length: One-Day
Capacity: Up to 20 participants
FACILITATION
Demonstrate credibility and build trust by being thoroughly prepared and committed to understanding the client’s concerns and issues.
Develop the core competencies necessary to lead high-level discussions: listening, probing, surfacing issues, clarifying for understanding, and forging agreements.
Facilitate group discussions to achieve common understanding as a means to solving complex problems together.
PERSUASION
Quickly and easily design a persuasive proposal that addresses your client’s most pressing challenges and concerns.
Close every interaction with an agreement and action item necessary to move the transaction along to its completion.
Virtual Negotiating on the Spot is designed to enhance each participant’s ability to negotiate with others by facilitating meaningful conversations and surfacing issues as a means to forming winning agreements. This is not an easy task – it requires a diverse set of skills. Nevertheless, the individuals who can bring people and organizations together to find common ground that leads to positive outcomes will be seen as catalysts within their organization and industry.
Virtual Negotiating on the Spot is a must for anyone who wants to be a catalyst for establishing productive and cooperative alliances with internal and external partners.
Delivery: IN-PERSON and LIVE ONLINE
Course Length: One-Day
Capacity: Up to 20 participants
FACILITATION
PERSUASION
Selling Online with Excellence is designed to enhance each participant’s ability to influence others by facilitating meaningful conversations, surfacing issues, creating dialogue and solving problems through collaboration and cooperation online. The individuals who possess these skills will have a significant competitive advantage in the marketplace for years to come.
Delivery: IN-PERSON and LIVE ONLINE
Course Length: One-Day
Capacity: Up to 20 participants
FACILITATION
Online Effectiveness: Understand the key differences between in-person and online sales skills. We will examine the role of technology, time management, visuals, and interactive learning, all while mitigating distractions.
Online Persuasion Skills: Structure ideas in a logical, concise format while using relevant facts, figures, visuals, examples and stories to drive home a compelling message. Clarity is key online!
Online Facilitation Skills: Develop the core competencies necessary to lead high-level discussions online: listening, probing, surfacing issues, clarifying for understanding, and forging agreements.
Online Performance Skills: Demonstrate good performance skills on a virtual platform: clear voice, solid eye contact, expressive gestures, and good posture.
Online Content Organization & Development: Quickly and easily develop a customized pitch that is designed to address your audience’s most pressing needs and concerns. The key to success online is BREVITY!!.
